At Hobbs, the safety of our customers and employees is our highest priority. So we wanted to keep you updated about the steps we're taking to ensure this, during these uncertain times.
We have now taken the difficult decision to temporarily close all of our stores from 21st March until further notice.
In case you need to return anything, we have extended our returns policy because we understand it may take longer than usual to send your items back to us. Any orders placed from 10th March 2020 can be returned up until 31st May 2020. Please note that this applies to both store and online orders.
You can still shop with us online via hobbs.com, and our Distribution Centre team are following clear hygiene procedures.
We are working closely with our courier providers as they adapt their practices in response to the situation. Where possible, parcels will be placed in a safe place to avoid direct handovers, and all delivery drivers will be wearing gloves. You may also opt out of signing for deliveries on glass devices.
In the meantime, we will continue to closely monitor closely advice from the UK government and promise to let you know of any further changes we make.
Take care of yourself and one another.
From all of us at Hobbs