Delivery and COVID-19
You can still shop with us online via hobbs.com, and our Distribution Centre team are following clear hygiene procedures. In case you need to return anything, we have extended our returns policy because we understand it may take longer than usual to send your items back to us. Any orders placed from 16th March 2020 can be returned up until 31st August 2020.
We are working closely with our courier provider as they adapt their practices in response to the situation. Where possible, parcels will be placed in a safe place to avoid direct handovers, and all delivery drivers will be wearing gloves. You may also opt out of signing for deliveries on glass devices.
In the meantime, we will continue to closely monitor advice from the UK government and promise to let you know of any further changes we make.
Please be aware that if your order contains more than one item it may arrive in multiple parcels by multiple carriers.
Regrettably, we do not deliver to PO BOX or BFPO addresses.