Is shipping free?
We offer free express shipping on orders over $350. Shipping on orders under $350 costs $8.
Where do we ship to?
We ship to all US states. Regrettably, we do not deliver to PO BOX or BFPO addresses.
We have teamed up with Global-e – the world’s leading platform accelerating and enabling seamless shipping and delivery experience for international shoppers – which allows us to offer a fast and secure local market experience. Please click here for more information.
All parcels are shipped directly from our warehouses in the UK, therefore some orders may be liable for custom duty and local sales taxes, which – if applicable – will be calculated at checkout. We guarantee no additional charges on delivery. For more information, please visit the Global-e portal here.
What if my order is delayed?
We always aim to deliver your order within timeframe specified to ensure seamless shopping experience, however there may be instances of delays that are, unfortunately, beyond our control. In such cases, delays to your order will be communicated by our carrier – DHL.
How do I track my order?
Once your order has been dispatched, Global-e will send you a shipment confirmation email with tracking details, or you may track your order by using the Global-e shipping portal by clicking here.
WHAT HAPPENS IF I ORDER MORE THAN ONE ITEM?
Please note, Global-e may send your order in multiple parcels in order to get your items to you as quickly as possible. In this case, you will be provided with a separate tracking number for each delivery.
Please note, we do not offer click & collect service at this stage.
Express Shipping
Allow up to 2–3 business days*.
*Saturdays, Sundays, and holidays aren’t considered business days.