How we deliver
We deliver by courier to addresses in the United States.
A signature confirming receipt is required for delivery. If there is no-one available at the delivery address to accept the order, the courier will leave a card asking you to arrange collection from your nearest depot, or to arrange a re-delivery. The courier may also leave your parcel with a neighbour and leave a card stating this.
- U.S. Delivery Charges and Times
Delivery Type $USD Delivery Time and Info US Standard Delivery 5.00 Allow up to 8 working days. Tracked service* US Express Delivery 10.00 Allow up to 5 working days. Tracked service*
*Please note that the above services exclude zip codes 006 to 999 and may take slightly longer depending on your local courier.
The price of items indicated on the site is inclusive of sales tax and duty, however a delivery charge will apply for each order and will be added at the checkout.
- International Delivery
If you want to ship your order outside the U.S.A. please select the relevant country at the top of the website before purchasing. We deliver to the following countries:
Australia, Austria, Bahrain, Belgium, Bulgaria, Canada, China, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hong Kong, Hungary, Iceland, Israel, Italy, Japan, Jordan, Kuwait, Latvia, Lebanon, Lithuania, Luxembourg, Malta, Monaco, Netherlands, New Zealand, Norway, Oman, Poland, Portugal, Qatar, Romania, Russia, Saudi Arabia, Singapore, Slovakia, South Africa, Sweden, Slovenia, Spain, Switzerland, Turkey, Ukraine, United Arab Emirates and United Kingdom.
When our carrier collects your parcel from us for delivery, you will receive an order dispatch email with a unique tracking link. Please use this to check on the progress of your existing order, or visit http://dm.metapack.com/metatrack/ and enter your delivery reference number.
We look forward to receiving your order and would welcome feedback on your delivery experience. To give us feedback or if you have any inquiries please contact firstname.lastname@example.org.
- Delivery Tracking
To track your delivery visit http://dm.metapack.com/metatrack/ and enter the delivery reference emailed to you upon dispatch of your order.